Welcome to poly lab. Throughout the site, the terms “we”, “us” and “our” refer to poly lab.

These Terms and Conditions apply to this website and transactions involving our products and services. You may also be subject to additional agreements related to your relationship with us or any products or services you receive. In the event of a conflict between the provisions of these Terms and any additional agreements, the provisions of the additional agreements will take precedence.

By registering with, accessing, or using this website, you agree to be bound by the Terms and Conditions outlined below. Simply using this website signifies your acknowledgment and acceptance of these Terms and Conditions. In certain cases, we may also request your explicit agreement.

You may register for an account on our website, during which you may need to select a password. You are responsible for keeping your passwords and account information confidential and agree not to share them or grant access to our website or services to anyone else. Do not allow others to use your account to access the website, as you are accountable for all activities conducted under your passwords or accounts. If you become aware that your password has been disclosed, notify us immediately.

After your account is terminated, you are not permitted to register a new account without our approval.

By using this website or communicating with us electronically, you consent to our electronic communications with you via our website, e-mail and other social media platforms (e.g. Instagram, Facebook and WhatsApp). You agree that all agreements, notices, disclosures, and other communications provided electronically meet any legal requirements, including the requirement that such communications be in writing.

We strive to ensure that the information on our Site is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product or service information. All products and services are subject to availability, and we reserve the right to modify or discontinue any product or service at our discretion.

When you place an order, you agree to pay the total amount specified, including any applicable taxes and shipping fees. Payments are processed securely. We reserve the right to refuse or cancel any order at our discretion.

We are dedicated to ensuring that the content on our website is accessible to individuals with disabilities. If you encounter any barriers due to a disability while accessing our website, please let us know by providing a detailed description of the issue. We will review your feedback and, if the problem is identifiable and can be addressed using industry-standard information technology tools and techniques, we will work promptly to resolve it. Your accessibility and experience are important to us, and we appreciate your assistance in helping us improve.

Do not submit any ideas, inventions, works of authorship, or other intellectual property to us unless we have previously signed an agreement concerning intellectual property or a non-disclosure agreement. If you disclose such information without such an agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content across any current or future media.

We may offer various open communication tools on our website, such comments, reviews, and social media services. While it may not be feasible for us to screen or monitor all content shared or submitted by you or others, we reserve the right to review and monitor all activity on our website and remove any content at our discretion. By posting information or using these open communication tools, you agree that your content will comply with these Terms and Conditions and must not be illegal, unlawful, or infringe on anyone's legal rights.

Our website may contain hyperlinks or references to third-party websites. We do not monitor or review the content of these external sites linked from our website. Products or services provided by other websites are governed by the Terms and Conditions of those third parties. We do not necessarily endorse or agree with the opinions expressed or materials found on those external sites.

We are not responsible for the privacy practices or content of these external sites. You assume all risks associated with using these websites and any related third-party services. We will not be liable for any loss or damage of any kind, regardless of the cause, resulting from your disclosure of personal information to third parties.

By visiting our website, you agree to use it solely for its intended purposes and in compliance with these Terms, any additional agreements with us, and applicable laws, regulations, and standard online practices and industry guidelines. You must not use our website or services to utilize, publish, or distribute any material that includes or links to malicious software; use data collected from our website for any direct marketing activities; or conduct any systematic or automated data collection activities related to our website. Any actions that cause or may cause damage to the website or interfere with its performance, availability, or accessibility are strictly prohibited.

Despite the above, you are permitted to forward our newsletter in electronic form to others who might be interested in visiting our website.

To access our website and/or services, you may need to provide certain personal information during the registration process. You agree that this information will always be accurate, correct, and current.

We are committed to protecting your privacy and handling your personal data responsibly. We will not use your e-mail address for unsolicited messages. Any emails you receive from us will be related solely to the products or services you have agreed to.

We have a policy in place to address any privacy concerns you may have. For more details, please refer to our Privacy Policy.

You may not assign, transfer, or subcontract any of your rights or obligations under these Terms and Conditions, either in whole or in part, to any third party without our prior written consent. Any attempted assignment that contravenes this provision will be considered null and void.

In addition to any other rights we have under these Terms and Conditions, if you breach these Terms in any manner, we may take appropriate measures to address the breach. This could include temporarily or permanently suspending your access to the website, contacting your internet service provider to request a block on your access, and/or initiating legal action against you.

Except for obligations related to financial payments, no delay, failure, or omission by either party to fulfill their obligations under these Terms and Conditions will be considered a breach if it results from factors beyond the reasonable control of that party.

These Terms and Conditions will be interpreted and enforced solely in English. All notices and correspondence will also be conducted exclusively in English.

You agree to indemnify, defend, and protect us from any claims, liabilities, damages, losses, and expenses related to your breach of these Terms and Conditions or applicable laws, including those concerning intellectual property and privacy rights. You will promptly compensate us for any damages, losses, costs, and expenses resulting from such claims.

Failing to enforce any provisions in these Terms and Conditions or any Agreement, or choosing not to exercise the option to terminate, should not be interpreted as a waiver of those provisions. This does not affect the validity of these Terms and Conditions or any Agreement, in whole or in part, nor does it impair the right to enforce every provision in the future.

Nothing in this section shall limit or exclude any warranty implied by law that cannot be legally restricted or excluded. This website and its content are provided on an “as is” and “as available” basis, and may contain inaccuracies or typographical errors. We expressly disclaim all warranties, whether express or implied, regarding the availability, accuracy, or completeness of the content.

We do not guarantee that (1) this website or our products and services will meet your specific needs; (2) the website will be available without interruption, delays, security issues, or errors; or (3) any product or service purchased or obtained through this website will meet your expectations.

Nothing on this website is intended to provide or should be interpreted as legal, financial, or medical advice. If you need such advice, please consult a qualified professional.

The following provisions in this section will apply to the fullest extent allowed by applicable law and will not limit or exclude our liability for any matters where it would be unlawful to do so. Under no circumstances will we be liable for any direct or indirect damages (including, but not limited to, loss of profits or revenue, data loss or corruption, or damage to property or data) incurred by you or any third party resulting from your access to or use of our website.

Unless a separate contract explicitly states otherwise, our total liability to you for all damages related to the website or any products and services offered through it—regardless of the legal basis (whether in contract, equity, negligence, intentional conduct, tort, or otherwise)—will be limited to the total amount you paid us for those products, services, or for using the website. This limit applies collectively to all your claims, actions, and causes of action of any kind.

Accessing the website from regions or countries where the content or purchase of the products or services offered is illegal is not allowed. Additionally, you must not use this website in a way that violates South African laws and regulations.

These Terms and Conditions will be governed by South African law. Any disputes arising from these Terms and Conditions will fall under the jurisdiction of South African courts. If a court or authority finds any part or provision of these Terms and Conditions to be invalid or unenforceable under applicable law, that part or provision will be modified, removed, or enforced to the fullest extent allowed to reflect the intent of these Terms and Conditions. The remaining provisions will remain unaffected.

We may, at our sole discretion, modify or discontinue access to the website or any of its Services, either temporarily or permanently, at any time. You agree that we will not be held liable to you or any third party for any such changes, suspension, or termination of access to the website or any content you have shared. You will not be entitled to any compensation or payment, even if features, settings, or content you have relied on are permanently lost. You must not attempt to bypass or circumvent any access restrictions on our website.

We may revise these Terms and Conditions occasionally. It is your responsibility to review them periodically for any updates or changes. The date at the beginning of these Terms and Conditions indicates the most recent revision. Any modifications will take effect once they are posted on this website. Your continued use of the website after changes are posted constitutes your acceptance of and agreement to comply with the updated Terms and Conditions.